Return Policy

At Paddle Pro™, we stand behind every product we make. If something's not right, we'll make it right.

30-Day Satisfaction Guarantee

We offer a 30-day satisfaction guarantee on all Paddle Pro™ Organic Recovery Balm purchases. If you are not satisfied with your results, you may return the product within 30 days of your delivery date.

To be eligible, the returned product must have no more than half of the contents used.

Return Process

- Email us a request to return at contact@paddleprobalm.com
- Be sure to include your name, order number, and reason for return.
- We'll email you a return shipping label that you will need to download and print.
- Ship the product back to us using the provided label.
- The refund process will begin once we've received and inspected the returned item.
- Refunds are issued to the original payment method used, within 3-7 business days.

Damaged or Defective Products

If your product arrives damaged or defective, contact us within 14 days of delivery at contact@paddleprobalm.com with your order number and a brief description of the issue, and we'll get it resolved promptly.

Questions?

Drop us a line at our contact page
or at contact@paddleprobalm.com

For any information regarding shipping, please visit our Shipping Policy page.